Privacy Policy
Last updated: 27 May 2026
This Privacy Policy describes how Naisha Dadia ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from www.naishadadia.com (the "Site"). By using this Site, you agree to the practices described below.
1. Information We Collect
When you browse, register, or place an order, we may collect:
Contact details — name, email address, phone number, billing address, shipping address.
Order information — items purchased, order value, transaction history.
Payment information — processed securely by our third-party payment processors. We do not store your full card number, CVV, or banking credentials on our servers.
Device and usage data — IP address, browser type, device identifiers, pages visited, and referring URLs, collected automatically via cookies and similar technologies.
Communications — any information you share when contacting us via email, contact form, or messaging.
2. How We Use Your Information
We use the information we collect to:
Process and fulfil your orders, including shipping artwork to you within India and internationally.
Communicate with you about your order, shipping updates, customs documentation (for international orders), and customer support queries.
Send promotional emails or newsletters (only if you opt in; you can unsubscribe at any time).
Improve the Site, our product range, and your browsing experience.
Detect and prevent fraud, unauthorised transactions, and other illegal activity.
Comply with applicable legal obligations, including tax, GST, customs, and accounting requirements.
3. Sharing Your Information
We do not sell or rent your personal information. We share data only with:
Payment processors — to securely complete your transaction.
Shipping and logistics partners — domestic and international couriers who deliver your artwork. For international shipments, your name, address, and order details may also be shared with customs authorities as required.
Service providers — hosting, email, analytics, and IT support partners who help operate the Site.
Legal authorities — when required by law, court order, or to protect our rights.
International customers: your information will be transferred to and processed in India, where our business operates. By placing an international order, you consent to this transfer.
4. Cookies
We use cookies and similar technologies to keep your cart functional, remember preferences, analyse Site traffic, and improve user experience. You can disable cookies in your browser settings, though parts of the Site may not function properly without them.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to fulfil orders, comply with tax and legal obligations (typically 7–8 years under Indian law for transaction records), and resolve disputes.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your information, subject to legal retention requirements.
Withdraw consent for marketing communications at any time.
Lodge a complaint with the relevant data protection authority.
For users in India, these rights are protected under the Digital Personal Data Protection Act, 2023. For users in the EU/UK, additional rights under the GDPR apply.
7. Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Significant changes will be communicated via the Site or email where appropriate.